Independent staff association for regular, reserve and veteran UK armed forces personnel

MoD announces preferred candidate to succeed Service Complaints Commissioner

The MoD has announced that Ms Nicola Williams, the current Complaints Commissioner for the Cayman Islands, has been selected as the government's preferred candidate to succeed Dr Susan Atkins in the post of Service Complaints Commissioner (SCC).

The role of the SCC was established by the Armed Forces Act 2006, as part of a service complaints system which came into effect from 1 January 2008.

The MoD is currently taking a Bill through Parliament which it says would strengthen the role of SCC into that of an Armed Forces Ombudsman.

Ms Williams was selected following open competition and a rigorous selection process which was chaired by an independent assessor from the Commissioner for Public Appointments.

Minister of State for Defence Personnel, Welfare and Veterans Anna Soubry has invited the House of Commons Defence Committee to hold a pre-appointment scrutiny hearing. The hearing will take place on Wednesday, 26 November at 2.30 pm and can be watched on Parliament TV. UPDATE: The recording of the pre-appointment hearing can be seen HEREHERE.

The MoD has issued the following biographical details of Ms Williams, whom we congratulate on her selection:

Nicola Williams has since 2009, held the post of the Complaints Commissioner for the Cayman Islands, with a remit that extends over 93 government entities.

Since 2009 she has also been a Crown Court Recorder sitting on the London and South Eastern Circuit.

Between 2004 and 2009 she was a Commissioner at the Independent Police Complaints Commission with particular responsibility for Kent, Sussex, the Ministry of Defence Police and part of the Metropolitan Police.

She had previously been a board member at the Police Complaints authority. Between 1985 and 2001 she was a barrister in private practice and specialised in criminal law.

MoD source

 

 

Service Complaints and Redress

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