MoD response to 'Substandard food served to military' petition

The Government has published its response to the petition to 'Investigate the standard of food served to the military and Sodexo services'. It says that "As part of our commitment to ensuring the standard of food provided, the Army have appointed David Morgan-Hewitt, Managing Director of The Goring hotel in London, as their honorary catering advisor." Mr Morgan-Hewitt appears much respected in his industry, but this is not a new appointment as might be thought. The post has existed for many years and he has held it for some time, in the honorary rank of major-general. 

The petition remains open for signature here:

BAFF will continue to engage and will be glad to hear from more members with views and/or verifiable evidence about this issue. For those looking for references, see JSP 456 Pt 2 Vol 1 Ch 6 Food Service Management - in particular para 0653 Food Complaints Procedure - and the 'Unit Catering' section in Queen's Regulations for the Army.

Here is the MoD's petition response.

"The standard of food and ingredients provided to Armed Forces personnel by both military and civilian kitchen staff is set by MOD policy, which ensures that there is a nutritious and balanced menu.

Various assurance activities take place including contract monitoring, site visits, reviews, customer engagement and assurance by single Service catering subject matter experts to improve on the service provided.

Defence personnel are offered core meals, covering breakfast, lunch and dinner with set calorific and nutritional standards, including unlimited access to carbohydrates and vegetables. However, personnel are not restricted to the core meals and may choose any of the other options available. The core meals provide access to a nutritionally balanced meal at cost price, meaning that there is no profit made on them.

The contractors delivering the Catering Retail and Leisure contracts also have the ability to provide alternative meal options which are outside the Core Meal costs, including healthy options.

The MOD is committed to ensuring that Service personnel receive good quality meals, and that complaints are taken seriously. As part of our commitment to ensuring the standard of food provided, the Army have appointed David Morgan-Hewitt, Managing Director of The Goring hotel in London, as their honorary catering advisor.

We have a number of mechanisms in place to ensure that the standard of food provided is monitored and that any issues identified are dealt with as quickly as possible.

Complaints can be raised through the chain of command or directly with the contractor through a complaints book, which should be located in the mess. The MOD and Sodexo are working jointly to review and resolve the recent issues raised."

"Ministry of Defence"

 

UK Politics & Government, Catering

  • Hits: 910

Welcome to British Armed Forces Federation - BAFF - independent all-ranks staff association for members of any branch of the Royal Navy, Royal Marines, British Army and Royal Air Force, including the reserves. All current UK service personnel of any rank are eligible to join and, as BAFF is not a political organisation, to take an active part in its activities if they wish. Former regular or reserve forces personnel are also very welcome.